Support

I can't log a period.

Tap "Log Period" from the home screen, then tap the first day of your period on the calendar. Fernomi auto-selects a typical-length period which you can fine-tune by tapping days to add or remove them. Scroll up to reach past months. To log several separate periods in one go, tap a fresh (non-adjacent) day and it starts a new one. The Save button shows how many you're saving.

My cycle phase looks wrong.

Fernomi calculates phases from your most recent logged period and your cycle length. Check both in Settings. If your cycles vary a lot, log 2-3 past periods so Fernomi can learn your actual average.

The shared link doesn't open for my partner.

The link may have expired (1 day, 1 week, or 1 month depending on what you picked). Generate a fresh one from Settings → Share with Someone and resend.

Ask Fernomi chat isn't replying.

Check your internet connection. The chat is rate-limited to 10 questions per minute and 50 per day per person to keep it free to use.

My dietary preferences aren't being respected.

Check Settings → Dietary Preferences. If Vegetarian is selected, food tips and AI responses should never suggest meat or fish. If something slipped through, email us the exact text and we'll fix it.

How do I delete all my data?

Delete the Fernomi app from your phone. Everything the app stores lives locally, so uninstalling removes it. One exception: periods and symptoms you chose to sync to Apple Health belong to your Health record, not the app, so they survive uninstalling. To remove those too, use Settings → Apple Health → "Remove Fernomi periods from Health" before deleting the app, or delete the entries from the Health app afterwards.